Job Description for Client Servicing Associate
If you’re excited to be part of the best company, Nakshatra Advertizing Pvt. Ltd. is a great
place to grow your career. You’ll be glad you applied to Nakshatra Advertizing Pvt. Ltd.
We are looking for a dedicated and motivated Client Servicing Associate to join our Creative
department. You should be able to identify and resolve client queries and requirements in a
professional and timely manner. Besides, you should be able to maintain a record of your
interactions with clients.
To be successful as a Client Servicing Associate, you should be committed to helping clients
and able to work well under pressure. Ultimately, an outstanding client servicing Associate
should demonstrate excellent creativity, excellent communication and problem-solving skills
at all times.
If you think you will be able to take up this interesting job role, then send in your job
application right away. We will be happy to meet you.
Responsibilities for Client Servicing Associate
● Cultivating solid relationships with clients through the provision of exceptional
service;
● Coordinate, planning and execution of advertising activities for clients;
● Acquire knowledge of clients’ business and anticipate needs, solutions and
opportunities;
● Research about the clients, its competitor to find the best marketing, advertising and
branding strategy for the clients;
● Make proposals and presentations for marketing, advertising and branding related
activities, pitch it to the client and take the approval from the client;
● Create new creative ideas, campaigns and so on for the clients that can achieve the
clients’ goal for marketing, advertising and branding activities;
● Make monthly and yearly reports of the activities executed by the agency for their
marketing, advertising and branding needs.
● Follow-up with clients for the closure of billing, payments & other necessary
activities;
● Should be able to work with Brand Manager, Marketing Manager, CEO or other
professionals of the big brands for their marketing, advertising and branding needs;
● Should make campaign plans and other advertising stuff necessary to achieve the
objective given by the clients;
● Answering questions, suggestions, remarks from clients;
● Receiving and dealing with clients claims;
● Should regularly interact with clients through telephone calls, email communications,
or face-to-face meetings;
● Building and maintaining long-lasting business relationships with clients;
● Should identify and make promotional/marketing offers to potential clients;
● Have to maintain an accurate record of all existing and potential clients;
● Achieving the monthly/yearly revenue and work targets;
● Should provide clients with relevant information on the services offered by the
company;
Requirement for Client Servicing Associate
● Bachelor’s degree in business, marketing or equivalent degree; BBA graduates will
be given more priorities,
● Must have an excellent theoretical and practical knowledge of Marketing and
related industry subject, also having knowledge of Advertising, Branding is plus
point
● Should have working knowledge of MS Office & Google Workspace, with good
written and spoken English communication;
● Excellent proposal writing and presentation making skills;
● Excellent communication and interpersonal skills;
● Ability to offer excellent customer service;
● Strong analytical and problem-solving skills;
● The ability to work efficiently under pressure;
● Good listening skills;
● Ability to maintain a calm composure in stressful situations;
● Deadline-driven and highly motivated individual;
● Good time management and organizational skills;
Working hours
Working hours are from 10:00 am to 6:00pm (Sunday to Friday)
Additional Information
● Once you are selected, there will be a 15 day trial period where both parties can
figure out whether to stay with the work or not.
● After the trial period, there shall be a 3 months of provisional period.
Please send your CV to the contact stated below. Please don’t forget to mention your expected salary as well in the mail.
Nakshatra Advertizing Pvt. Ltd.
Email: frontdesk.nakshatra@gmail.com, nakshatraadvertizing@gmail.com,
admin@nakshatradigital.com
Address: Kupondole, Lalitpur
For more information feel free to contact us on;
Contact number: 01-5900062, 9818303897.